Primary hex

Nashville metro · Critical
88264d1061fffff

Score	91
Risk tier	critical
Reason	Highest SLA breach risk

Answer summary
SLA pressure is concentrated in the Midtown corridor and adjacent cells. Two cells show parts-related drag; one cell is stable but trending on backlog.

Evidence

3 open P1 jobs aging > 120m in hex 88264d1065fffff
Technician utilization 94% east of centennial; 68% availability west
Store S-441 shows 12% shortage on compressor SKUs tied to local demand

Recommended actions

Reassign TECH-214 (HVAC senior) toward the critical hex for next 4h window
Stage parts transfer S-441 → van V-08 before 14:00
Leadership: publish a regional SLA watch for the elevated cluster